Shipping Policy
At Shudb Kund, we are committed to delivering your spiritual products with care, safety, and timeliness. Please read our shipping policy carefully to understand how we handle orders.
1. Order Processing
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Orders are processed within 1–3 business days after confirmation of payment.
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Customized or energized products may take additional 2–4 business days for preparation.
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You will receive an email/SMS confirmation once your order has been dispatched.
2. Shipping Time & Charges
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Standard delivery within India: 5–7 business days.
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Express delivery (where available): 2–4 business days (extra charges apply).
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International shipping: 10–15 business days (charges vary based on destination).
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Shipping charges are displayed at checkout before you confirm your order.
3. Tracking Your Order
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Once shipped, you will receive a tracking ID and courier details via email/SMS.
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You can track your order online until it is delivered.
4. Delays in Delivery
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We strive to deliver on time, but delays may occur due to unforeseen circumstances such as courier issues, natural calamities, or festive rush.
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Shudb Kund will not be liable for delays beyond our control but will assist you in tracking and resolving delivery issues.
5. Damaged or Lost Packages
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If your package arrives damaged, please record an unboxing video and contact us within 24 hours of delivery.
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If your order is lost in transit, we will arrange a replacement or refund after verification with our courier partner.
6. Address Details
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Customers are responsible for providing the correct shipping address.
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Orders once shipped cannot be redirected to another address.
7. Contact Us
For shipping-related queries, please contact us:
📧 Email: support@shubkund.shop
📞 Phone: 9315832387